SHIPPING
Products marked in stock are shipped as soon as payment has shown in our account. Direct deposits at bank branches usually show in our account the next working day. Internet banking can show the following day or two days later depending on your bank. Cheques take up to 7 working days to clear. Usually products will arrive at your door 1-3 days after your payment shows in our account. If you wish to know the tracking number for your parcel, please email us a request.
RETURNED GOODS
All goods being returned to the Vendor are to be sent at the Vendee's expense. Warranty goods shall be returned to the customer at the Vendor's expense via the courier of the Vendor's choice. Goods that are non-warranty or are found fault free will be returned to the customer at their expense and there will be a service fee.
WARRANTY
If goods are under warranty, repair or replacement of the item shall be at the Vendor's discretion. The Vendor will not cover under warranty any item that has been mishandled, returned inadequately packed and/or otherwise interfered with by unauthorised personnel. The removal of any serial numbers, factory seals and/or warranty stickers will void warranty. The Vendor will not repair under warranty damage caused by operation outside of designed working and storage environments, power surges, fluctuations and interferences, and other peripheral devices.
